Frequently Asked Questions
What dental aids or appliances do you provide at your practice?
• Crowns & Bridges
• All ceramic Inlays/overlays
• Silent Nite® Anti-Snoring Appliances
• PlaySafe® Mouthguards
• Teeth Anti-grinding Appliances
• Spry® Dental Defense System (for those with dry mouths)
When are you available for an appointment?
Monday: 10:00 AM – 7:00 PM
Tuesday – Thursday: 8:00 AM – 5:00 PM
Friday: By Special Appointment
Saturday – Sunday: Closed
What do you offer in the way of holistic dentistry?
We offer holistic dental services and believe in using natural materials and substances. Using nontoxic materials can improve our patient’s overall health and prevent harmful chemicals from entering their systems. This, in turn, helps to prevent or reduce risks for those dealing with major systemic diseases.
Our partner, Clean Kiss, [link to Clean Kiss Website] complements our holistic approach to dentistry. Clean Kiss provides natural, organic products that kill bacteria, prevent tooth decay, heal gums, strengthen teeth, calm inflammation, balance pH, and prevent plaque buildup.
Why do I need to come for an appointment every six months?
The big picture answer is that regular dental checkups and visits with our hygienist to get your teeth cleaned can help you prevent systemic diseases like diabetes, heart disease, Alzheimer’s’ Disease, cancer, and many other serious conditions and is especially important for women in the childbearing years because good oral health can prevent pre-term birth.
The smaller picture is that getting that regular checkup and cleaning helps prevent the conditions that, if left untreated, can cause those big problems stated above. Therefore, getting that regular appointment can actually save you money on medical bills in the long run.
If those conditions enumerated above are already present, then effective countermeasures must be taken to manage oral health. Thus, more frequent visits and intervention treatments will be required.
Is your office easily accessible?
Our office is on the third floor of the building but is easily accessible by two elevators in the building.
What should I know about payment for services rendered?
Payment is expected at the time services are rendered unless other arrangements have been made. This includes any co-payments or deductibles (amounts not covered by your insurance).
For your convenience, our office accepts cash, Visa, Discover, and MasterCard.
Please know that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated. We do not render our services on the basis that insurance companies will pay all of our fees. We base our treatment on what is best for you. Your benefits are contracted between your employer and your insurance company.
What should I know about insurance?
• We accept most insurance plans.
• We offer a discount plan in-house if you have no insurance.
• We offer access to Care Credit. Patients can apply through our office, online at carecredit.com, or by phone at 1-800-365-8295. Payment options vary: 6-, 12-, 18-, or 24 months of interest free credit. A minimum of at least $200 over six months is required.
Please familiarize yourself with your insurance plan, paying close attention to your benefit maximums, deductibles, and covered percentages. Our staff will prepare all the necessary forms for your dental benefits. However, we remind you that your specific policy is an agreement between you and your insurance company.
What do I need to know about my first appointment?
What to Bring
A first appointment is the first step to establishing a relationship with your dentist, so knowing what you need to bring with you is important. Following is a list of items to bring:
• Insurance information/card for both medical and dental
• Photo identification
• Any medical records pertaining to your visit, including a list of medications you currently take
Arrival at Office
Arrive 15 minutes before your scheduled appointment to fill out or finish any required paperwork.